We certify that this item to be first quality product it is all new
(New in the Box) not seconds, returns or refurbished merchandise. We accept Paypal, and credit cards (Visa & Mastercard) by phone.
It comes with everything you see on picture and read in descriptions. Call us at 604.304.4046 to make payment by credit card.
Some products come with warranty, see description or contact us for details. If paying by credit card we will ship only to the cardholder billing address.
Be advised that we put extra packing material in boxes for safe delivery.
In other words, we have to open factory box to do it.
- We ship item on same or following payment business day We will accept return within 14 days from the day you received it .
- Please provide contact number for faster delivery time Item should be in the same condition. Please protect it from scratching, before
- You will receive automated email with tracking number we receive it is your purchase and you are responsible for it.
- Buyer to pay all shipping costs including returned merchandise for any reasons Inspect item on receiving before driver left and report damage
- We combined shipping for some products. immediately to courier otherwise we can't file a claim with shipper.
- Will only ship to 48 contiguous states and Canada. Contact us for shipping DON'T SIGN BEFORE INSPECT IT.
rates for other destinations. We will try to do our best to solve any problem that may arise.
All Packages are inspected before leaving our warehouse.
WE CHARGE ACTUAL SHIPPING COST or EVEN LESS and
NO ANY HANDLING or OTHER FEES. SHIPPING RATES ARE
HIGHER IN CANADA THAN IN USA
Sale taxes: Canadian residents will be charged 5% GST , for HST Store address: "
INTERIOR SUPPLY DIRECT", 102-88 Lonsdale Ave,
provinces of Canada will be 13% HST, 12%HST for BC residents or buyers. North Vancouver, BC, Canada, V7M 2E6
Local pickups are welcome from our store or warehouse are welcome Phone: 604.304.4046; Email: interiorsupplydirect@shaw.ca
and free of any charges. We try our the best to reply within one business day. If you
Store address: "INTERIOR SUPPLY DIRECT", 102-88 Lonsdale Ave, need some extra technical information it may take longer.
North Vancouver, BC, Canada, Phone: 604.304.4046 Please be aware of Spam filter on your mail server. The reply on your
letter can be in your spam filter.
1.Question: How long does shipping take?
Answer: Shipping in the USA & Canada takes from 3-7 business days.Our main courier is DHL, but we also ship with CanadaPost/USPS.Please be patient with delivery time, sometimes
customs make it 1-2 days longer. Thank you for understanding.
2.Question: What is the warranty for your range hoods, kitchen sinks and faucets?
Answer: It is a 1 year warranty against factory defects. Please provide us with original receipt number to claim your warranty. We will replace any defected part within 1 year of the delivery date.
3 Question: Do we offer local pick up? Is it free?
Answer: Yes,we do, please call us to set up time and prepare item you bought for you ! Yes, it is free.
4.Question: Why shipping is so expensive?
Answer: Due to lower competitiveness among couriers in Canada shipping rates are high compare with same ones in USA. Thank you for your business and understanding.
5 Question: How difficult to install mosaic?
Answer: It is much easier compare with regular tiles because of less alignments and easy cuttings.And you can use 100% of your cuttings.
6. Question: We have turn light on range hood but they don't work.
Answer: Due to shipping some connectors(white clips) may be loosen. Disconnect them and push each wire inside connector and then reconnect. There 2 sets of clips, one under grease filters
and second inside black plastic box on top of hood body.
7. Question: We want to have a sample of mosaic, how we can get it.
Answer: Please paypal $9.99 to technoluxster@gmail.com and we will mail 2" x3" sample. Please put ebay item number in note when paying in paypal.
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